This Privacy Policy explains how your personal information is collected, used, and shared when you visit www.vozol.co (“the Website”) and make purchases.

1. Personal Information We Collect

Device Information:
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also track the pages or products you view, referring websites, and how you interact with our website.

We collect Device Information using:

  • Cookies: Small data files stored on your device, often containing an anonymous identifier. Learn more
  • Log files: Track website actions, including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Electronic files that record website browsing behavior.

Order Information:
When you make or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment information, email address, and phone number.

Personal Information: Refers collectively to both Device Information and Order Information.

2. How We Use Your Information

We use the information we collect to:

  • Process orders and payments, arrange shipping, and provide invoices/order confirmations.
  • Communicate with you regarding orders, updates, or promotions.
  • Screen orders for potential fraud or risk.
  • Improve and optimize our website, including analytics on user behavior and marketing effectiveness.
  • Deliver targeted advertisements and marketing communications based on your preferences.

3. Sharing Your Personal Information

We may share your information with third parties to:

  • Help us operate and improve our website and services.
  • Analyze customer behavior via tools like Google Analytics.
  • Comply with legal requirements, such as subpoenas or lawful government requests.

You can opt out of Google Analytics here.

Behavioral Advertising:
You can opt out of targeted advertising through:

4. Newsletters and Marketing Emails

By subscribing to the VOZOL newsletter, you consent to receiving promotional emails about our products.

  • Recipients: Email service providers, analytics providers, and server providers.
  • Transfers: Personal data may be processed outside the European Union. We ensure secure handling to prevent unauthorized access, loss, or misuse.
  • Retention: Personal data is retained for 3 years from collection or last contact. After this period, data is deleted or archived unless you consent to continue receiving communications.

5. Cookies and Trackers

VOZOL uses cookies to understand user behavior and improve our website. Cookies help:

  • Identify returning users.
  • Track website traffic and popular pages.
  • Improve marketing and user experience.

You may accept or reject cookies via your browser settings.

Do Not Track: If your browser sends a “Do Not Track” signal, we respect it, but it may not affect all data collection processes.

6. Your Rights (European Residents)

European residents have the right to:

  • Access, correct, update, or delete their personal information.
  • Be informed about processing purposes and transfers outside Europe.

For inquiries, contact us via service@vozol.co.

7. Data Retention

Order information is retained for record-keeping unless you request deletion.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. Your continued use of the website constitutes acceptance of such changes.

9. Age Restriction

This website is not intended for individuals under the age of 21.

10. Contact Us

For more information or questions about our privacy practices, contact us at:
Email: service@vozol.co